AcceInfo can perform any one of our core professional services-evaluate the state of your current system, propose improvements, install and configure new products, and maintain and support your systems-or all of the above. You tell us the problems you need to solve and how you want us involved, and AcceInfo will provide a solution. We deliver value in five key areas
Consulting
We help you assess your current communications environment-especially as they compare to current industry standards and best practices-as well as your concerns and desired improvements.
Integration
Acceinfo builds complete self service IVR integrated with your backend systems to improve call center efficacies and serve customers better.
Architecting
With your goals and the current state of your communications system in mind, we can design a system that meets your defined requirements. We’ll hand-select specific technologies and recommend an implementation plan.
Implementation
Once you have a system design, AcceInfo can perform the full implementation-from project management and procurement, to installation, integration, and training.
Managing/Supporting
With your system up and running, AcceInfo can take the day-to-day work of maintenance and support off of your shoulders with help desk, proactive monitoring, and emergency response capabilities
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AcceCentric Small Business Bundle
Accelerate your business with the AcceCentric Small Business Bundle.
The bundle includes:
Salesforce CRM with Customer 360
Full auto attendant IVR with advanced PBX features
Bulk email and SMS marketing campaigns with automated workflows
Full quick books accountant system integrated with all other systems
Website and Social Media Integration for Lead Generation